Acquia is a for-profit company, based on the free/open source content management system Drupal. When Acquia was founded, a little over three years ago, I remarked on its similarity to Automattic (which is based on WordPress).

Today, Acquia and Drupal founder Dries Buytaert posted about “the vision that we’ve been working towards for the last 3 years, and… how Acquia can help simplify your web strategy.” That’s based on the premise that “you” are (or are a member of) an organization with multiple websites. Since the sites differ in many ways (scale, rate of change, etc.), you find yourself with a variety of platforms.

Wouldn’t it be great if there was a platform on which it was feasible to standardize? Acquia’s strategy is to provide that platform, in the form of Drupal and services to go with it.

That’s the big picture: Drupal as the Enterprise 2.0 platform (not a quote from Dries, but my summary of his post). One of the interesting parts of the picture is Drupal Gardens, which provides Drupal as a service. Dries contrasts Gardens with typical software as a service.

Almost all Software as a Service (SaaS) providers employ a proprietary model – they might allow you to export your data, but they usually don’t allow you to export the underlying code. Users of Drupal Gardens are able to export their Drupal Gardens site – the code, the theme and data…

We call this “Open SaaS” or Software as a Service done right based on Open Source principles.

I’ve been interested in the “open software as a service as a trap” issue for a while. So it’s good to see this issue addressed head on in an account of a vendor’s strategy.

Please feel free to leave comments on Acquia, its strategy, and related issues here. You don’t have to read Dries’ post first, but I recommend you do.

Three weeks into 2011, the most interesting series of stories about the business to consumer web is local offers. They are all over the place, in the (new and old) media as well as on the map.

Since an excellent summary and opinion piece by Ben Parr at Mashable is just a few hours old, I’ll build off that. Google attempted to acquire Groupon. Groupon decided it could command even more billions by IPO than by being acquired. Google decided to launch its own service, Google Offers.

Ben op-eds that “Google will be an instant player in this market,” but that it “has yet to prove that it can build a successful social product.” For its part, “Groupon is prepared for (and not scared of) Google’s entry in its market.”

The first point I’d like to add is that Google faces at least one more well-prepared local offers service, besides Groupon. LivingSocial was also prepared for this announcement, and made sure it was also in the news this week with its offer of a $20 Amazon certificate for $10. That deal, which turned out to be wildly popular, put LivingSocial in the news during “Google Offers in the offing” week.

That’s good for Amazon as an investor in LivingSocial. It’s probably not bad for Amazon as a retailer, since orders will tend to be for more than the $20 on the certificate.

The second point is that the prominence of the local offers services seems to undermine, yet again, arguments that the web leads to “the death of distance” and makes meatspace irrelevant. On the other hand, the three services I’ve mentioned are (or will be) national or international in scope, and the offer that got LivingSocial in the news this week features an international retailer/partner/investor.

Finally, this seems good for consumers, with Google providing an additional source of local offers. For local business, however, it may further increase the pressure to offer deals that are too good for consumers to miss, and too cheap for the business to come close to covering its costs.

Whither Webinar Ware?

January 20, 2011

I’m currently in a webinar. What that actually means is that another browser tab is showing a big blank where there should be slides, along with the names of people who may or may not actually be seeing the slides I’m not seeing. What should be happening is that we should all be seeing and hearing the same thing, as if we were in, if not a seminar, then at least a lecture.

Maybe I’m not doing it right. I did opt for the browser-based mode of webinar attendance, despite the availability of a download client. But surely, with all the multimedia marvels I can access using a browser, slides plus accompanying voice should be feasible. AT&T, whose technology is powering the webinar, isn’t making it happen for me.

I’ve been in quite a few webinars over the last few years. They rarely work. They have the synchronous restriction that we all have to be in the same virtual room at the same time. But the back-and-forth I’m used to from seminars, conference sessions, etc., of being in the same room at the same time just isn’t there. And sometimes, as right now, there isn’t even the one-way of the slides coming up in order.

Comments are open, especially to people whose experience of webinars is more positive than mine.

If you are reading this, you probably use one or more freemium web services. One example of a freemium service is Flickr. It’s been my web photo service for years, and for the last few years, I’ve paid for a Pro account.

This blog is hosted at another freemium service: WordPress.com. I pay for some premium services, including domain mapping (which is the reason you’re seeing this site as changingway.org rather than as changingway.wordpress.com).

How much are you willing to pay for the premium version of a freemium service? Two prices seem particularly salient. One price reflects the value of the premium version, including the features in the free version and the features added by the premium option. A second price reflects the value of the premium features, ignoring the value of the free features.

There are other answers to the question, besides the two prices described. In particular, some people will refuse to pay anything at all.

That said, I think that a lot of people will answer the question with one or other of the two prices. So, at the risk of over-explaining, I’ll be more explicit about the two prices. The first price is value (free features + premium features). The second is value (premium features only). For example, in deciding whether $25 is a reasonable price for a year of Flickr Pro, are you thinking about what a Pro user gets, or only about what a Pro user gets and a user of the free Flickr service doesn’t?

Maybe I should use a polling service to gather response to my question. A freemium polling service, perhaps? It just so happens that I recently signed up for such a service: GoPollGo, “a social polling application” that I found via TechCrunch.

You can respond to the question about freemium pricing over at GoPollGo. Or you can leave your response to the question, or any other comment you want to make on the freemium pricing issue, right here.

After the good news about themes at WordPress.com comes some bad news about themes for self-hosted WordPress sites. Siobhan Ambrose at WPMU.org wondered what she’d find if she Googled “Free WordPress Themes.” She examined themes from each of the top 10 hits for that search.

The result? Only one of the 10 theme sites was “safe.” Another was “iffy.” For the other 8, Siobhan’s advice is “avoid,” on the basis that some of the themes use Base64 encoding in order to sneak spammy links into the theme. Base64 can also be used to include malware.

The safe site is the WordPress.org themes directory. Since it currently includes well over a thousand themes, there seems little danger of a free theme shortage. Each of the themes there is under the GPL, and so is free as in freedom and well as free as in beer. In other words, you are free to modify the code of those themes.

This doesn’t mean that every source of free themes other than the official WordPress.com directory is bad. What it does mean is that, just as social media attracts spam, social media tools attract spam-producing components. It also means that some of the people who make those components also study the dark side of SEO.

You may have heard of Amy Chau, and her new book Battle Hymn of the Tiger Mother. If so, that’s probably due to the excerpt published in the Wall Street Journal a few days ago. The headline was “Why Chinese Mothers Are Superior.” Here’s a quote.

Chinese parents can order their kids to get straight As. Western parents can only ask their kids to try their best.

My wife, who is Chinese, drew my attention to the WSJ piece. It upset her. Her views on parenting differ from the views presented in the excerpt. So do my views.

In the car today, I had the radio tuned to NPR (WAMU, to be specific), as I usually do. Amy Chau was on the Diane Rehm show. That spot shows that the book is to a large extent about how Amy Chau rethought her parenting style.

This is a story about media, as well as about parenting. Here are some headlines I could have used for this story/post.

  • WSJ shows only one side of a story.
  • WSJ and NPR show different sides of the same story.
  • Guardian writer lazily mistakes WSJ excerpt for book.

The trouble with the above headlines is that none of them is surprising. I wish that the last one was surprising. But there is an article in today’s Guardian that seems to mistake the WSJ excerpt for the book, and even for the author herself. The Guardian article is open for reader comments, and many of them based on the assumption that it’s fine to insult an author based on a Guardian account of a WSJ article.

Confession time. I haven’t read the book either. I did think unkindly of Amy Chau on the basis of an excerpt in the WSJ, which appeared under a headline almost certainly provided by a WSJ staffer, rather than by the author of the words selected to appear under the headline.

Perhaps, as we move from January 1 to Chinese new year (of the rabbit, not of the tiger, by the way), a resolution to cut back on jumping to conclusions about people might be in order.

WordPress.com Themes

January 12, 2011

Last week, WordPress.com theme wrangler Lance asked on the forums: If you could change one thing about your theme, what would it be? I was the second person to reply.

I didn’t hold my breath waiting for my request to be implemented, since Simpla is not among the newest or the most popular themes available at WordPress.com. But, if you look at a single post on this blog, you’ll see links to the next and previous posts. In other words, my request was implemented within days. I’m impressed, even factoring in the fact that next/previous links aren’t complex things, and that some believe that they should be part of the post layout of every theme.

I’m hoping that the Theme Team will write a summary of Project One Thing. In fact, I’ll head over to their recent post at the WP.com blog to suggest it.

Interesting LMS sounds like an oxymoron. A Learning Management System (LMS) is often a teaching administration system, used to keep track of courses, students, and class assignments. That might be necessary, but it doesn’t excite many of us.

So what might make an LMS interesting? How about social media? Schoology launched its LMS plus social net last year. I’ve posted about Schoology previously, although the most recent post identifies a set of challenges I think it will be hard for Schoology to overcome.

Now there’s Totara: “designed to meet the learning management needs of busy enterprises and to deliver the benefits of open source software.” Totara is a distribution of the free/open source LMS Moodle.

Here are some questions about Totara, most of them with answers. I hope to be able to fill in the missing answers soon. The first question may well be the most critical, in terms of providing the kind of credibility and supporting services that enterprise clients will look for in a provider.

Who is behind Totara? Kineo and Catalyst, the former specializing in e-learning and the latter in open source. That said, neither firm is a stranger to the intersection of learning and open source: each had previously worked with Moodle. Totara was founded as a joint venture between Kineo, Catalyst, and Flexible Learning Network. FLN has since become Kineo Pacific.

What’s the difference between Moodle and Totara in terms of software features? There’s a handy (PDF) comparison table. Not surprisingly, most of the differences take are extensions of Moodle for the enterprise. For example, Totara seems to allow far richer individual development plans than does Moodle 2.0.

Do I download Totara, or is it a hosted service? Up to you, the client.

So can I get started right now? It doesn’t look like it, but it shouldn’t be long (January 2011 – hey, that’s this month), and there are demo webinars and recordings thereof.

Does Totara have social networking features? Now this I’m not sure of. Moodle, and hence Totara, does have some social media features, in that it includes blogs and wikis.

Anyone care to comment on Totara and social networks, or about any other aspect of Totara?

Hot Off the (Word)Presses

January 3, 2011

Three news items about WordPress together seem to justify a post, especially given my intention to increase the quantity (and yes, quality) of posts here in 2011.

The first is about WordPress.com, which hosts this and millions of other blogs. The WordPress.com stats helper monkeys emailed me a summary of 2010 at Changing Way. They did the same for many others. Michael at TechCrunch and Constantine at Collateral Damage each hit the handy “Post this summary to my blog” button.

I’m wondering if every stats summary sent out showed reported that “The Blog-Health-o-Meter™ reads Wow.” Each of the links in the previous paragraph leads to a “Wow.” That doesn’t surprise me about TC or about CD, but it does surprise me about CW. I note that two of my five most viewed posts were about Lala, although only one of them was posted in 2010.

The other two items are about self-hosted WordPress. Version 3.1, Release Candidate 2, has just been, well, released. I should install it at one of my many blogs (how many do I have? I don’t know, but probably should) even though the new features seem more worthy than exciting.

Finally, if you’re running WordPress 3.0, you should install 3.0.4, a critical security release. Hey, that means I should go and do that very thing right now…

I’ve posted before on Schoology, a Learning Management System (LMS) with social networking features. This post follows up by identifying some of the challenges facing the new LMS, and the startup behind it. I focus on Schoology as an LMS for educational clients (as opposed to enterprise clients) on the basis of its current testimonials.

The first challenge is awareness. Decision-makers, such as university information technology officers, need to be aware that there is an LMS called Schoology and that it offers social networking features. The LMS market is crowded enough that achieving awareness may not be easy.

The second challenge is articulating the importance of social media in an LMS. Students already have access to social media, in the form of Facebook, Twitter, etc. Is the LMS enhanced by including another set of social media tools?

The third is making the case that a new LMS is required in order to integrate learning management and social media. If those making the LMS purchase decision consider social media important, they are likely to communicate this to Blackboard and other incumbents. Schoology already includes social features, and hence has a head start, but the lead may not be insurmountable.

A fourth challenge relates to Schoology’s credibility. There are two aspects to this. Is Schoology, a new LMS, as well-developed in terms of features and robustness as established solutions such as Blackboard? Does it execute the basics, such as setting up courses and enrolling students, as smoothly as systems that have been used for these basics for many years at many institutions?

The other aspect of Schoology’s credibility challenge relates to Schoology, the startup, rather than to the LMS it offers. It is a fact of entrepreneurial life that many startups fail. Even startups that succeed often do so by being acquired, thus making their founders and investors money. But will the firm that did the acquiring continue to support the product, or did it make the acquisition in order to reduce competition or redeploy the talent of the acquired company? This is a concern often raised in the LMS market, especially in the light of acquisitions by Blackboard.

The above is rather unbalanced, as a list of challenges without discussion of how Schoology intends to overcome them. Rather than make this post longer by adding what I think Schoology is doing, or should do, in the light of these challenges, I’ll contact the Schoology folks to see what they have to say.

Follow

Get every new post delivered to your Inbox.

Join 76 other followers